Automobile Claims Help

Report all auto accidents involving injuries or damage to property owned by others to your insurance company as soon as possible — from the accident scene, if it’s practical. Fast reporting is vital when there are serious injuries. In some cases, your insurer will dispatch a rapid response adjuster to the scene.

Train your employees on the importance of rapid reporting. If you want a central reporting structure, make sure claims reported to the insurers are not delayed in the process.

Auto accidents are the area of greatest liability exposure for large losses in the banking world.

Any employee driving on bank business (i.e., to conferences, educational seminars, chamber of commerce events, sales calls, etc.) can lead to bank liability for an accident.

Document the Accident
Take pictures of the location of the accident as soon as possible. (All bank vehicles should have a camera in an emergency kit, along with the phone numbers of your insurance agent and your insurance company’s twenty-four-hour hotline. Disposable cameras work well for documentation purposes.) Document the conditions that existed. Get the contact info of all injured people and witnesses.

Employees who regularly drive their own vehicles on bank business should be trained to report accidents quickly. They, too, should be supplied with a disposable camera and insurance company contact info. They are covered by their own insurance for damage to their vehicle and their liability. The bank’s liability is covered by the bank’s insurance.

Follow Up With Adjusters
Stay in touch with your insurance company adjuster on the status of all claims. Your involvement may make the difference between a claim that drags on and one with a fast resolution.