Disaster Planning – First Step – Communications Plan

I’m often asked about disaster planning.

The task seems daunting to many business owners. I suggest a step-by-step approach.

A good place to start is with a communications plan. You must be able to contact your employees, suppliers, and clients in the event of a disruption.

The process is pretty straightforward. Survey your employees getting all of their contact information – home phones, cell phones, beepers, pagers, home e-mail, work e-mails, etc.

Use the completed forms to build a telephone tree and email list. I suggest the lists be put on Google Docs or other on-line storage application. You can access the data when and where you need it.

Also build a list of supplier contact info.

Both lists need to be updated quarterly.

Test your system by running an unannounced drill over a weekend. Have employees call through the phone tree. Send a blast email to everyone and ask for a reply.